Privacy Policy

1. Who We Are

Tynavo Rise ("we", "us", "our") provides AI-assisted capital analysis tools for small business owners. This policy applies to all information collected through our website, forms, demo requests, and related services. For questions about this policy, please use the details on our Contact page.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as name, email address, phone number, and company name, when you request a demo, submit a form, or contact us.
• Business information you choose to share as part of using our capital analysis tools, such as financial figures or operational details.
• Technical information collected automatically, such as IP address, browser type, device information, and pages visited, typically gathered through cookies or similar technologies.
• Communications you send us, including support requests and feedback.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our website and services;
• Respond to enquiries, demo requests, and support questions;
• Improve our website, features, and service quality;
• Send administrative or service-related communications;
• Meet legal, regulatory, or contractual obligations where applicable.

We do not sell personal information to third parties.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we generally rely on one or more of the following: your consent, the necessity of processing to provide services you have requested, our legitimate interests in operating and improving our business, or compliance with a legal obligation. The specific basis depends on the nature of the information and the purpose of processing.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, and understand how visitors use our site. You can usually control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Sharing of Information

We may share information with:

• Service providers who help us operate our website, communications, or business tools, under appropriate confidentiality obligations;
• Professional advisors, such as legal or financial consultants, where necessary;
• Authorities or third parties where required by law, regulation, or legal process.

We aim to limit sharing to what is reasonably necessary for the purposes described in this policy.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including meeting legal, accounting, or reporting obligations, after which it is deleted or anonymised in accordance with our internal practices.

8. Data Security

We take reasonable technical and organisational measures designed to protect information from unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which can include the ability to request access, correction, deletion, or restriction of processing, and to object to certain uses of your information. To exercise any such rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

11. Children's Privacy

Our website and services are intended for business use by adults and are not directed at children. We do not knowingly collect personal information from children.

12. International Transfers

If information is transferred, stored, or processed in a country other than where you are located, we aim to ensure appropriate safeguards are in place in accordance with applicable data protection requirements.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date at the top of this page.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page.